How do I inform the library if I change my address?
Please notify the Service Desk of all address changes. The Service Desk can be reached by phone (865-251-2277), e-mail, or in person if you are on campus.
What do I do if my library card is lost or stolen?
Please call the Service Desk at 865-251-2277 to report a lost or stolen card. You are responsible for all items checked out on your library card, so please make your report as soon as possible. There is no charge for replacing your card. If your JBC ID was lost or stolen, you will need to speak with Mrs. Zook in the Student Accounts Department.
What is a 'PIN' and how does it work?
The Patron Review feature of the online catalog lets you examine the information in your patron file, renew items, and determine the position of on-hold items on the Holds list. This password protected file includes notification/billing information and the status of holds, fines, checkouts, etc., for your account.
To view your patron information, click the Patron Review button on the home page to reach the request form. You must be a registered patron of the library before accessing the patron review information. You may register at the Service Desk or by completing the online Patron Review form.
What are the overdue fines for library materials?
Overdue fines are ten cents per day per book. A two-day grace period is allowed. If the book is not returned during the grace period, the fine will begin the day after the due date. If you pay when you return the book (not later) the charge is reduced to five cents per day per book.
The charge for reserve materials returned late varies with the type of reserve, but is never less than $.25 per day. The fines are not reduced if paid at the time materials are returned, and there is no grace period for reserve materials.
What do I do if I have lost or damaged library materials?
The Library should be notified when materials are lost; otherwise, fines will continue to accumulate. Once we are told that the item is lost, we stop the fines and give you approximately a semester to locate the item. The person who checked out the material will be charged (a) price of the item, (b) a $4.00 processing fee, and (c) the fines accumulated up to the time the loss was reported.
What is a VendaCard and how do I use it?
The library has a coin-operated copier that is available for student and visitor use. Cash copies are $.l0 each. The machine accepts coins or bills. VendaCard copies are $.06 each. These debit cards are available for purchase at the circulation desk at the cost of $3.00. A printer for photocopying from microforms is located in the Microfilm Area. Microform copies are $.10 each.
What are Reserve items?
Items are placed on reserve at the request of the faculty so that they will be available for whole classes to use. These items are kept at the service desk. Ask for them by the professor's name and title of the material.
Where can I find Chapel make-up cassettes?
Sermon tapes are listed by speaker in three drawers of the music catalog. Sermon tapes are also listed by speaker and subject in the main catalog. Up to three cassettes may be checked out at one time for a three-day period. For your convenience, chapel make-up slips are available at the circulation desk.